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STONE MAT STUDIOS, LLC
PRIVACY POLICY
Effective Date: 6/1/2026

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Stone Mat Studios, LLC (“Stone Mat Studios,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website, mobile applications, booking systems, studio operations, and related services (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy. 

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Company Information:

Stone Mat Studios, LLC
3150 Grand Prairie Pkwy, Suite 130
Waukee, Iowa 50263
Phone: 515-218-2030
Email: info@stonematstudios.com
Website: https://www.stonematstudios.com/

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1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

You may provide information including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Emergency contact information

  • Date of birth

  • Account credentials

  • Membership information

  • Booking history

  • Purchase history

  • Communication preferences

  • Reviews, testimonials, comments, or uploaded content

  • Information submitted through contact forms

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Payment Information

Payments are processed through third-party payment providers including Stripe. We do not store complete payment card information on our systems.

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Health & Participation Information

You may voluntarily provide information related to:

  • Participation eligibility

  • Sauna usage eligibility

  • Injury disclosures

  • Waivers and acknowledgements

  • Fitness participation requirements

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Health-related information is collected only when necessary for participation or studio operations.

 

Information Collected Automatically

When you use our Services, we may automatically collect:

  • IP address

  • Device identifiers

  • Browser information

  • Device type

  • Website activity

  • App activity

  • Referring websites

  • Session duration

  • Approximate location information

  •  Cookie identifiers

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2. How We Collect Information

Information may be collected through:

  • Website forms

  • Wix website tools

  • Booking platform

  • Booking app

  • Stripe payment processing

  • Google Analytics

  • Meta/Facebook Pixel

  • Cookies and tracking technologies

  • Email subscriptions

  • SMS opt-ins

  • Social media interactions

  • In-studio forms and agreement

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3. How We Use Information

We may use information to:

  • Create and manage accounts

  • Process purchases and memberships

  • Schedule classes and appointments

  • Process payments

  • Send confirmations and reminders

  • Provide customer support

  • Operate sauna services and wellness offerings

  • Improve website and app performance

  • Conduct analytics and reporting

  • Prevent fraud or misuse

  • Send marketing communications

  • Maintain security and safety

  • Comply with legal obligations

 

4. Marketing Communications

By providing contact information, you consent to receive:

  • Class reminders

  • Appointment confirmations

  • Account notifications

  • Membership updates

  • Marketing emails

  • Promotional text messages

  • Special offers

  • Service announcements

 

You may opt out of marketing communications at any time. Message and data rates may apply. Opting out of marketing messages will not stop transactional or service-related communications.

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5. Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

  • Improve website functionality

  • Understand website usage

  • Personalize content

  • Analyze marketing performance

  • Measure advertising effectiveness

  • Retarget advertisements

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Please review our Cookie Policy for additional details.

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6. Sharing Information

We may disclose personal information to trusted service providers that perform services on our behalf and only as reasonably necessary to provide, operate, support, or improve our Services. These service providers may include:

  • Website and hosting providers

  • Booking and studio management platforms

  • Payment processors

  • Email and SMS communication providers

  • Social media platforms

  • Other technology and operational service providers

  • Legal or regulatory authorities when required by law

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These service providers may process personal information on our behalf in connection with the services they provide to Stone Mat Studios.

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We do not sell, rent, or share your mobile phone number, SMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes. SMS consent is specific to Stone Mat Studios and is not transferred to third parties for their independent marketing use.

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We may provide mobile phone numbers and other information to service providers that assist us in delivering Stone Mat Studios communications, including SMS messages, but only for the purpose of providing services on our behalf. We do not sell personal information for monetary consideration. We may otherwise disclose information when necessary to operate our Services, protect our rights or safety, comply with legal obligations, or as otherwise described in this Privacy Policy.

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7. User Content & Testimonials

If you provide reviews, testimonials, photos, videos, or social content, we may display or use that content for operational or promotional purposes. You may request removal by contacting us at info@stonematstudios.com.

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8. Data Retention

We retain information only as long as reasonably necessary to:

  • Provide Services

  • Fulfill contractual obligations

  • Maintain records

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

 

Retention periods may vary depending on the information type.

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9. Security

​We use commercially reasonable safeguards designed to protect information. However, no system can guarantee absolute security.

You provide information at your own risk.

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10. Children’s Privacy

​Our Services are not intended for children under age 16. We do not knowingly collect personal information from individuals under age 16.

Users aged 16–17 require parent or guardian consent for participation.

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11. Your Rights & Choices

You may request to:

  • Access information we maintain about you

  • Correct inaccurate information

  • Request deletion where legally permitted

  • Update communication preferences

  • Opt out of marketing communications

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Requests may be submitted to: info@stonematstudios.com.

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12. Third-Party Websites & Services

​Our website and Services may contain links or integrations with third-party platforms. We are not responsible for the privacy practices of third parties. Please review their policies separately.

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13. Changes To This Policy

​We may update this Privacy Policy periodically. Updated versions become effective when posted. Continued use of Services indicates acceptance of revisions.

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14. Contact Us

​Stone Mat Studios, LLC
3150 Grand Prairie Pkwy, Suite 130
Waukee, Iowa 50263

Email: info@stonematstudios.com
Phone: 515-218-2030
Website: https://www.stonematstudios.com/

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